Neck pain is pain or stiffness anywhere between the base of the skull and the shoulders. It is very common among office workers, students and anyone who spends long hours looking down at a phone or laptop. Most neck pain comes from the muscles and joints and settles within days to a few weeks.
Your doctor will ask about your work, screen habits, sleep and any injury, then examine neck movement, tender areas, and the strength, reflexes and sensation in the arms. Most people with simple neck pain need no tests. An X-ray may be advised after an injury or if pain continues. An MRI is useful when there are arm symptoms, weakness, signs of pressure on the spinal cord, or pain that does not improve with treatment.
For most people, simple measures work well. Warm compresses, gentle neck movements and short breaks from the triggering activity help the muscles relax. Avoid keeping the neck completely still for long; a soft collar is used only briefly, if your doctor advises it. Pain-relieving medicines may be prescribed for a few days.
Physiotherapy teaches stretching and strengthening exercises for the neck and upper back and helps correct posture. Small changes matter: keep the screen at eye level, raise the phone instead of bending the neck, use a chair with good back support, take a break every 30 to 45 minutes, and use a single pillow that supports the natural curve of the neck.
Surgery is rarely needed for neck pain alone. It is considered only when a disc or bone spur presses on a nerve or the spinal cord and causes persistent symptoms or weakness despite treatment, and the decision is based on examination and MRI.
If any of these occur, go to the nearest emergency department immediately.
If neck pain keeps returning or does not settle, consult Dr. Prashant Sharma at Keshav Super Speciality Hospital, Meerut, for a careful assessment and advice on treatment.

M.Ch. Neurosurgery (AIIMS, New Delhi)
OPD: Keshav Super Speciality Hospital, Meerut – 2:00 to 4:00 PM